Your first visit.docx
Your First Visit
What Should You Bring To Your Appointment?
- Identification card
- Insurance card (if you are using insurance)
- Glasses, sunglasses (if prescription)
- Any eye drops you are using and a list of all prescription medication you take
How Long Will Your Appointment Take?
We request new patients to please arrive 5-10 minutes before your appointment time. To expedite the check in process, complete the New Patient Forms we mail to you and mail them back to us.
The length of time of your office visit may vary. In order to check the overall health of the eye, dilation drops may be used. If you require dilating drops and/or special testing, please allow at least one and one-half hours (90 minutes) for your visit. If you do not require dilation of your eyes or other testing, please allow approximately one hour (60 minutes) for your visit.
Use of your Personal Information
We request new patients to please arrive 5-10 minutes before your appointment time. To expedite the check in process, complete the New Patient Forms we mail to you and mail them back to us.
The length of time of your office visit may vary. In order to check the overall health of the eye, dilation drops may be used. If you require dilating drops and/or special testing, please allow at least one and one-half hours (90 minutes) for your visit. If you do not require dilation of your eyes or other testing, please allow approximately one hour (60 minutes) for your visit.
What Do We Need To Know?
Whether you or a loved one are having a first eye exam, a repeat eye exam, or are seeing a new eye doctor for the first time, there are a number of routine questions you can expect. Because there are any number of factors in your medical history that may contribute to current or potential vision problems, please come prepared to discuss some vital information with us. Understanding your lifestyle and any visual problems you’re having helps us to point your eye exam in the right direction.
If you are currently using eye medications from another eye doctor or seeing another eye doctor for any eye condition, please let us know prior to your visit. We may require other information or records prior to your visit. If so, you may need to Request Medical Records from your other physician.
Your Privacy
We value and protect the privacy of your medical information in accordance with the Federal HIPAA Guidelines.
Financial Policy
Our policy is to require payment of all deductibles and co-pays prior to each visit at check-in. Eye Consultants of Southern California accepts cash, debit, VISA, MasterCard, Discover, and American Express.
Reschedule & Cancellation Policy
If you need to cancel or change your appointment, we appreciate at least 24 hours advance notice by telephone during business hours. To help provide optimal access for patients, we take our appointments seriously. If a no-show/last minute cancellation occurs, a 30$ reschedule fee will be added when re-scheduling the appointment. After two no-shows, a third appointment may not be made.